Three Things I Learned In SaaS, Sports, Tech and Live Events
1) "The only thing I could ever give him credit for is hiring me." Many give little credit to those who enabled their success. I was the same way It's not personal. Just know that's likely how your team sees it and that's a good thing. (And don't be that person….)
2) Only 30% of the population flosses. "So many come in here and, by the looks of their gums, they just started flossing this week to try and trick us." Flossing is cheap, easy, and has painful consequences if not done. How do you think people view that job they don't love? We tried the "trust your people" for a long time. It works, for a few. What's better for us? Clear and measurable metrics to keep us all moving!
3) Chekhov's gun is a dramatic principle that every element in a story must be necessary. Your business conversations are no different. Have a purpose in all you do. If we don't, we fall into Hemingway's trap. Ernest mocked Chekhov's gun by introducing unnecessary characters into "The Art of the Short Story" then didn't reference them again. It led to unbridled conjecture. The audience will read into everything you say - even if you don't mean them to. Your team…no different.
Why everything a leader says is scrutinized - Why teams take the credit (and is a good thing) - and how flossing applies to your remote work strategy